Everyday, some manager at the Broad Street Whole Foods in Durham must ask, “How many more displays can we add, and how much can we expand the endcaps today?”
You cannot walk from Point A to Point B without bumping into something or someone.
I remember, years ago, you’d walk into Whole Foods and smell flowers and other pleasant aromas. It was a relaxing experience to shop at Whole Foods, even the small Broad Street location.
Now, it’s like a crowded subway station. You can’t stop anywhere. You’ll hear “excuse me” non-stop. The shopping experience, from beginning to end, is one of constant stress.
If you want some pasta salad from the salad bar, good luck…
I wish there was a convenient alternative. I can’t say I’m going to boycott the store. But I’d certainly buy more there if I weren’t constantly trying to get exactly what I came for and get the hell out of there. And then there have been plenty of times when I have walked in, seen the madness, and walked right out.
It’s clear I’m in the minority here, because business appears to be booming. I don’t know how people can stand it.
P.S. – And now they’ve got the Thanksgiving order table, too, just smack in the middle of everything.
One thought on “Tipping point at the Broad Street Whole Foods”
Yesterday, I noticed that all that junk blocking the salad bar was gone. Very good.