Toastie: I work in IT.
Oh, so you fix people’s computers?
My two-year-old HP Pavilion laptop developed a crack in the screen hinge. I lived with it for a couple of months. I could have tried to send it in under the two-year warranty I had. But I didn’t want to go without it for a few weeks. I’d live with it. Well, a couple of days ago, the crack got a lot worse. The screen half broke off from the rest of the laptop.
My solution: duct tape.
My solution: FAIL.
My back-up plan: buy a new laptop.
My back-up plan: fiscally irresponsible.
Plan C: grab the nice 19-inch monitor from the old desktop that I never use.
Plan C: WIN.
See, I don’t know how to fix anything, with the possible exception of broken Remedy workflow, and you have no idea what means, nor should you, since it’s not exactly an in-demand skill.